By placing an order with us, you agree to the following terms.
Order Processing
Please review all item details, sizing, and shipping timelines before placing your order. Once an order is placed, it cannot be changed or canceled.
Shipping
Shipping times vary based on the item type listed in the product title. Business days do not include weekends or holidays. Once your package leaves our hands, we are not responsible for delays caused by the carrier.
Returns
Returns are accepted for store credit only. You have 7 days from the date your order is delivered to request a return authorization. Returns must be approved before being sent back. Customers are responsible for return shipping costs unless the item arrives defective.
Defective Items
If you receive a defective item, you must contact us within 3 days of delivery with photos so we can review and make it right.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once tracking shows delivered. Please contact the shipping carrier directly to file a claim.
Product Availability
In rare cases, an item may become unavailable after purchase due to inventory errors. If this happens, you will be notified and issued store credit or a refund for that item.
Chargebacks
If you have an issue with your order, please contact us first. Filing a chargeback without communication may result in being blocked from future purchases.
Policy Updates
We reserve the right to update these policies at any time without prior notice.
